Links and Books

Some interesting books I have recently read and that I advice .

Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results

Hardcover: 336 pages
Publisher: Wiley; 2 edition (September 1, 2006)
Language: English
ISBN-10: 0471780499
ISBN-13: 978-0471780496

CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers

Rilegato: 662 pagine
Editore: Mcgraw-Hill Osborne Media; 4 edizione (18 novembre 2009)
Lingua: Inglese
ISBN-10: 0071590455
ISBN-13: 978-0071590457

Marketing Plans: How to Prepare Them, How to Use Them

Brossura: 573 pagine
Editore: John Wiley & Sons Inc; 7 edizione (19 aprile 2011)
Lingua: Inglese
ISBN-10: 0470669977

ISBN-13: 978-0470669976

Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal

Rilegato: 225 pagine
Editore: Mcgraw-Hill (26 gennaio 2011)
Lingua: Inglese
ISBN-10: 0071752854
ISBN-13: 978-0071752855